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How Do We Inspire Customer and Employee Loyalty?
​We'll guide your company
from the management of disengaged employees to leadership of an engaged team. 
  • Reduced employee turnover
  • A stable customer base for growth
  • Decreased cost of customer acquisition
  • Increased employee productivity
  • Increased bottom-line revenue 
Loyal employees generate loyal customers.
We don't impose "customer service training" on your employees. We work with your whole organization to inspire buy-in, holding private interviews and group workshops. We make them a part of the why and how of what you're offering, We put the "we" back into your staff; motivating, unifying and exciting them to the point of contagion, engaging and drawing in those they interact with.
Your customers, accustomed to a growing culture of impersonal, transactional business interactions, are drawn in by the pleasant surprise of how they "feel' when they engage with your company. They become the happy broadcasters of the value of your business to other customers. 

 “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

~ Maya Angelou

Let us help get you started!   
I'd love to talk with you.
We understand entrepreneurial drive and focus. We're here to support you with multiple funding sources, part-time executive management and a broad-reach focus on all aspects of your business success.
Resources for Self Employed business owners, You're not alone. Developing your word of mouth recommendations and collaborating on business strategy and marketing to grow your client base.
Small Business
Small Business consulting combines your knowledge and experience with ours to improve your income, free up your time and increase the asset value of your business. Are you ready to take it to your next level?
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The Change Foundry is an ever-expanding network of people, businesses, technologies and resources pulled together to support small business and startups; led by Leighanna Murphy.
Leighanna has been instigating the birth of new businesses, creative ideas and positive solutions since 1990 across multiple industries as business owner, partner, mentor, team leader, marketer and business advisor. Specializing in co-creation, start-up, expansion and sale, she finds guiding people through the challenges of business transition to be the most rewarding.
Leighanna appreciates mountains and oceans, airfoils and rudders, health and movement, friendly musicians and social dance. As a lifetime entrepreneur, she helps business utilize it's humanity and community rapport as it's strongest competitive advantage.